We Have Trust in Our Community But We Also Have Some Tools For You
Verification All of our hosts must have a verified email address or social network account to list their boats on BoatGetAway. All hosts must then have a verified mobile phone number before applying to have their boat listed on BoatGetAway, in addition to completing a phone interview with a BoatGetAway representative.
Communication We encourage you to ask as many questions as you need to feel confident in the host. Unlike other booking websites like Airbnb and VRBO that hide phone numbers and email addresses, you can communicate directly with the host from the very beginning. As BoatGetAway does not charge service or booking fees, there's no need to withhold information.
Profiles All hosts have a dedicated profile section where you can learn a bit about their interests and background and read reviews from other verified guests, courtesy of Houfy. You are able to contact the host directly before making a booking. Profiles and reviews are important tools for our community and help build trust.
Security Deposits Hosts are responsible for setting their own security deposits which can be charged to the guests payment method in the event of an issue being reported. See our Termsfor more details.
Reviews Guests write reviews at the end of their stay to give feedback on the host, the boat, the marina and even the local area. It's about the whole experience! A lot of reviews mention things like how welcoming the hosts are and how special staying on a boat can be. The majority of guests write a review and it helps future guests like yourself find unbiased and honest opinions so you can find the perfect boat to stay on. Unlike other sites, Houfy pulls reviews from every platform the host advertises their boat so you get to see every review, even from sites like Airbnb and VRBO!
Book With Confidence If you experienced a less than 5-Star experience with one of our BoatGetAway Top Rated Hosts we want to hear from you! BoatGetAway has high expectations from each of its boat owners and if they fall short of providing anything less than an incredible on the water boatel experience during your stay, we not only want to document it, but address it with them directly so it doesn't happen again. Please click here to share your experience
All hosts must be in compliance with laws and 3rd party agreements
And of course you can Contact Us with any questions about staying on a boat or earning money from your boat, any time.